Inflation is a big deal. It’s a stealth tax that eats away at your profits and savings and can even cause you to lose customers. Inflation is a general rise in the price of goods and services over time. In other words, the same basket of groceries that cost $50 last year will cost you…
10 Reasons to Document Your Business Processes Documenting business processes might seem like a waste of time. After all, why would you want to write down what you already know? However, there are many benefits to be gained from process mapping that you may not have considered. Indeed, documenting business processes could reveal inefficiencies, improve…
10 Mistakes that Will Destroy Customer Trust in Your Brand Every business, regardless of type, needs the trust of its customers to survive. Consumers trust restaurants not to poison them, for example. We all trust that the brakes will work on a new car. And, on a less dramatic level, we trust that an online…
Ways to Communicate with and Win Back Unhappy Customers In business marketing and management, customer growth is one of the most important factors to prioritize. One of the most common challenges for businesses is losing out on customers who were unhappy with a recent experience. While there is no quick fix to a customer relationship,…
10 Problem Solving Strategies for Business Owners Nobody likes being faced with problems. But sometimes, running a business can seem to be nothing but a series of challenges. So, business owners must develop problem-solving strategies to help them resolve issues fast. Some say that problems are an opportunity to learn and grow. However, holding onto…