CONTENT MARKETING — GROW YOUR BUSINESS WITH FREE ADVERTISING

The world of marketing and advertising has seen massive changes over the past decade. Developments in technology and changing consumer habits are two of the main reasons for these changes, and businesses need to understand and react to what’s happening. Consumers are less likely to read newspapers and magazines, so print advertising is no longer…

5 EFFECTIVE TIPS FOR IMPROVING YOUR CUSTOMER SERVICE

Even in the age of automation, efficient customer relationship management (CRM) software solutions, mobile web, big data, smart wearables, and the Internet of Things, a human touch still remains relevant and crucial in customer service interactions. In fact, a Gartner study estimates that by 2017, one-third of all customer support communications will still need a…

WHY SMART COMPANIES ARE TAKING AN INTEGRATED APPROACH TO MARKETING – AND HOW YOU CAN TOO

For too many companies, marketing takes place in a bubble. The marketing plan is created and approved by management, the money is distributed and each department fights for its little piece of the pie. While this approach to marketing is common, it is rarely effective. Your customers do not live in a bubble, and neither…